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| About Us The GPZ Zone offers specialist support to owners of Kawasaki GPZ 900R (ZX 900A - Ninja) Motorcycles. This support includes an online shopping facility, technical support, a mail order spares facility, and we also run the GPZ 900R Owners Club. In concentrating solely on the worldwide, Mail Order supply of spares and accessories for this wonderful machine, we are uniquely placed to offer unbiased and well founded advice, aswell as maintain a competitive pricing structure with absolutely no compromise in service. We are totally committed to supporting GPZ Owners from across the world. |
| Making A Purchase Making a purchase could not be easier. Just browse the Catalogue, and click on any items that you wish to buy and put them into your shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to fulfil your order. We accept credit card payment. If you are shopping from anywhere other than the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa, Mastercard, and Switch and we do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. |
| Shipping And Handling We regularly ship goods all over the world. Shipping cost calculations are made automatically by the website software based upon the weight of the goods ordered, the delivery address, and the service selected. UK Customers Goods are sent via Royal Mail, or if they are heavier than 2kg, via a carrier, which is generally a next working day service. Some remote UK regions may be subject to additional surcharges. (Highlands and Islands) Express delivery services are available at an extra cost, and we can advise which service will best suit your requirements. EU (European) CUSTOMERS Goods weighing less than 2kg are shipped into Europe via Royal Mail Airmail. If they are heavier than 2kg via DPD road service, which is generally a 3-4 working day service, or Royal Mail Parcelforce. EU Shipping charges are charged at cost. REST OF THE WORLD Goods shipped to other regions will be shipped using Airmail or for heavier parcels via Parcelforce. All shipping charges are charged at cost, |
| Delivery Schedule UK Orders All orders for UK Delivery are, in the majority of instances shipped the same day. An email is sent when the order is despatched detailing how and when the parcel has been shipped, Tracking information will be included in this email if relevant. EU (European) ORDERS are, in the majority of instances shipped the same day, An email will be sent when the order is despatched detailing how and when the parcel has been shipped, and indicate when delivery can be expected. Tracking information will be included in this email if relevant. OVERSEAS ORDERS (Rest of the world) are shipped as soon as the final carriage fees and prices have been agreed with you. All Customs charges, local taxes, and import duty are the customers responsibility. |
| Back Orders If your item is not in stock, it is always placed on back order for you. We will not delay any order unless the missing item is expected into stock within 24 hours, or you have agreed that you would prefer the order to be shipped complete. Carriage and shipping is only charged once, it is not charged on additional despatches. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. All other orders are VAT free and you should click the exempt button to reduce VAT to zero. Import and customs duties may apply to overseas orders, and all such charges are the responsibility of the customer. |
| Credit Card Security All payments are handled by Actinic Payments (AP) a third party Payment Service Provider. They use industry standard security protocols, and as such your card details are secure. No-one other than Actinic Payments will be privvy to your card details. |
| Guarantee We guarantee your total satisfaction, and undertake to replace faulty goods or products supplied in error swiftly, and without fuss. |
| Reaching Us If you need to reach us, please email us on admin@gpzzone.co.uk, alternatively, you can call on ++44 (0) 1380 860641 or fax us on ++44 (0) 1380 800900. The GPZ Zone, Westleigh, Coate, Devizes, Wiltshire, UK, SN10 3LA |
| Privacy Policy We do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy We will always issue a full refund, or replace goods that have been supplied correctly, but are damaged or identified as faulty upon receipt, or immediately thereafter. In addition we will also cover the cost of return shipping. Similarly goods purchased due to innacurate or misleading representation in the catalogue, and all shipping costs will be fully reimbursed. Goods that are supplied correctly, but ordered incorrectly, or are deemed to be no longer required by the customer will be refunded subject to a 10% restocking / admin charge provided that they are returned in an unused, and resaleable condition . No return shipping costs will be refunded in these circumstances. Claims that goods or products have failed prematurely will be handled on a case by case basis. |
| Remittance Terms We do not offer Credit. |
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